The Handbrake: Why More Effort Buys Noise Instead of Distance
When an organisation raises its effort and its output does not move, the problem was never effort. Somewhere in the chain, one unaddressed constraint is abso...
organisation
Your Company's Single Point of Failure Is You
Most organisations know what a single point of failure is when it sits in a server rack. Very few have noticed that the most expensive one in the building is...
The Bamboo Runway: Copying the Form Will Not Give You the Function
Organisations adopt technology by imitation far more often than by need. What produced the result elsewhere was never visible, and was never copied. The runw...
The Chain Nobody Cut
Blame is not a moral failing. It is an information-destroying mechanism, and it is the reason the same failure keeps coming back under a different name.
You Cannot Verify Your Own Interpreter
A chief executive never receives information about his own technology. He receives a translation of it, produced by the people that same information evaluates.
Permission Not to Decide: The Quiet Technology of Diluted Responsibility
A process is not only a way to get things done. It is also a way for no one to have to decide, and for no one to answer when nothing does.
Off the Books: The Technical Debt No Monitor Will Ever Show You
Every company counts the technical debt it can see. The debt that matters most is the one people absorb for free, and it never shows up on a dashboard.